Service hotlines are a central element of successful communication with your customers. Thanks to our excellent market knowledge, you can expect us to offer sound advice when selecting the ideally suited communication solution for your requirements at the lowest price.
The most important special numbers in Germany
The most important special numbers in Germany
- 0800: The toll-free number for the caller is the right choice if you are looking for an attractive customer loyalty instrument. You pay the call fees so that you come over as customer-friendly and service-oriented.
- 0180: The shared cost call number passes part of the costs of your service on to your customers. In this way, you can offer professional customer service while keeping your costs within limits.
- 0900: Here the caller pays the connection fee plus a charge for using your service. The "value added" call number is the right choice for you if you want to use the telephone bill as a means of charging for fee-paying services.
- 0137: A high-powered TC platform is capable of accepting and processing a large number of calls on a parallel basis; no subscriber hears an engaged tone. The call number for mass use is ideal particularly for opinion polls or competitions while offering interesting refunding possibilities at the same time, as the call fees range from 14 to 100 cents per minute.